We have created and implemented a detailed set of rules and guidelines to ensure the safety of all our guests and employees. We thank you for your patience and support offered while we have been working on creating our reopening plan. We look forward to welcoming you back to our Osoyoos East Bench Tasting Room.
Upon your arrival at Moon Curser, you will observe two areas where you can interact with our staff. Please proceed to the Host/Sales Area tent first.
A Moon Curser staff member will welcome you from a safe distance of 6+ feet. There will be no hand shaking or other close physical contact. There will be no tastings available in the tent. You will be asked whether you have a pre-booked tasting appointment, and if so, be asked to use hand sanitizer at tent and directed the Tasting Room waiting area (ramp). If you don’t have a pre-booked tasting appointment, you will be able to purchase wine, or enquire about booking a tasting appointment for later.
Marker signs will be placed outside the tent line up area to mark out the required 6+ ft distances. Please remain at 6 ft mark until asked to step forward to process payment.
Our wine list will be visible on a sign.
Credit card machine, the table top surface area, hand sanitizer pump, employees’ hands and pen (when needed) will be disinfected after each customer interaction.
No cash transactions; credit and debit cards only. Tap purchases encouraged.
Tastings will be by appointment only, 7 days a week, on the hour of every hour starting at 10 am. Last tasting will be at 4 pm. Appointments can be booked by calling 250-495-5161, seven days a week, 10-5pm. If you happen to call while we’re busy, please leave a message and we will call you back as soon as possible.
If you arrive without an appointment, and there is room available at the next tasting session, we will be delighted to schedule your group in, availability permitting.
We are offering semi-private tastings for maximum of two groups (6 people max per group) at a time in our beautiful Osoyoos East Bench tasting room.
This 30-minute guided tasting experience includes a sampling of 5 wines from our portfolio, pre-selected by Moon Curser. Unfortunately, because of COVID-19 restrictions on our tasting protocols, we are unable to accommodate requests for particular wines to be included in the tasting. The wines we pour will change every two to three days. Each tasting flight will aim to provide a representative cross- section of our portfolio, and will include one white, and four red wines. All tiers of our portfolio will be represented in the tasting.
Tasting duration is 20-25 minutes with 5-10 minutes to shop. Please ensure you arrive a few minutes early to check-in. Because of our COVID-19 protocols, we cannot accommodate late arrivals without compromising the quality and length of your tasting experience.
General public and tour operators: the tasting fee per person is $10 plus tax - waived with a wine purchase per person. Tastings are complimentary for our Moon Curser Wine Club members, and up to three of their guests.
Maximum number of groups permitted in the tasting room: 2
Maximum number of persons permitted per group: 6 people
Physical barriers (ropes) at the tasting bar to keep the groups 6+ ft apart from each other while tasting.
Physical barrier (tasting bar) and instructions to step back while the host is pouring wine to keep guests at least 6+ ft apart from the host.
Tape markers on the floor in front of the tasting bar (for guests), and behind the tasting bar (for host) to ensure that the 6+ ft distance is maintained at all times.
Two checkout stations with plexiglass shield at opposite ends of the tasting bar to minimize contact between the two tasting groups.
One host behind the tasting bar only.
No cash transactions; credit and debit cards only. Tap purchases encouraged.
Hand sanitizer available upon arrival at check-in tent and at each tasting location for use before and after tasting.
Our commercial grade dishwasher used for washing wine glasses has been inspected, and will be tested at regular intervals to ensure that it maintains the temperature needed to successfully disinfect all the glassware, pour spouts and spittoons.
Stainless steel spittoons available for each group and additional disposable spittoons available upon request. Host will use disposable plastic gloves when disposing of all the liquids after the tasting session.
Wine bottles and pouring spouts will not touch the wine glass while samples are being poured. All spouts will be washed in commercial dishwasher between each tasting appointment.
Laminated tasting sheets will be cleaned and disinfected after each tasting session.
Tasting/wine purchases will be 30 minutes in duration and the following 30 minutes will be dedicated to cleaning and disinfecting of the tasting bar area, credit card machines, laminated tasting sheets, glassware, spittoons, pour spouts, plexiglass shields, pens, door handles and other high touch areas.
Moon Curser employees have been instructed as follows:
To not come in to work, and to inform Moon Curser, if they have any of the following symptoms: fever, chills, new or worsening cough, shortness of breath, new muscle aches or headache, sore throat or if they have travelled outside of Canada within the last 14 days or have been a close contact of a person who has, or been tested positive for COVID-19
To ask guests who display symptoms of COVID-19 to leave Moon Curser premises.
To follow any isolation guidelines as directed by the Province.
To endeavour to obtain contact information for each group of guests (in case of any need for contact tracing).
To follow all cleaning, disinfecting and hygiene protocols as specified by Work Safe BC. Appropriate documents and checklists provided to each employee and supervision/assistance provided to ensure that protocols are being followed.
To ask guests not following the distancing rules to leave.
Signs outside the tasting room reminding our guests to not visit us if they are unwell & have any of the following symptoms: fever, chills, new or worsening cough, shortness of breath, new muscle aches or headache, sore throat, or if they have travelled outside of Canada within the last 14 days or have been a close contact of a person who tested positive for COVID-19.
Signs outside the tasting room requesting the guests/staff use the hand sanitizer before entering.
Signage inside and outside the tasting room reminding guests/staff about the 6+ ft physical distancing requirements.
Signs posted with tasting room occupancy limits, 12 guests & 3 employees = 15 total.
Handwashing instruction sign displayed in the bathroom and at other handwashing locations.
All “Help prevent the spread of COVID-19” WorkSafeBC signs displayed in staff areas.
Detailed information/instruction given by the host as to the COVID protocols in place at the outset of the tasting.
Please do not visit our premises if you have any of the following symptoms: fever, chills, new or worsening cough, shortness of breath, new muscle aches or headache, sore throat. If you have travelled outside of Canada within the last 14 days or are a close contact of a person who tested positive for COVID-19. This is for the safety of everyone.
Please use complimentary hand sanitizer.
Please do not touch any of the display signage or surfaces
Please respect physical distancing regulations & remain 6 ft from others while on our property.
No outside food or drink.
Please use appropriate doorways for entry & exit.
Please be patient with us. This is all new!
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